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Listening v Hearing: How to Diffuse Angry Customers

Jun 2017 » resume
Listening v Hearing: How to Diffuse Angry Customers

Dealing with angry customers is a (sometimes daily) reality for those working in the retail and customer service industries. Here’s how to handle them.

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Temkin Group has published its customer experience (CX) trends for 2017. In this post, you will find an infographic and recorded webinar describing the trends.

The Top 10 Customer Service Skills You Need To Have [Infographic]

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How to write customer service resume: The Definitive Guide. Skills, objectives and summary samples, and 15 free ready-to-use templates in Microsoft Word.

Listening v Hearing: How to Diffuse Angry Customers

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Skills On Customer Service Resume | resume was written or critiqued by a member of Susan Ireland's Resume ...

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